Staff Development Training Package Discounts

Increase Training ROI with These Follow-Up Packages

You invested in your employees by bringing Dr. Rick Brinkman to your organization for staff development training. Here’s what you should do next to increase the return on your investment.

Research shows that without repetition and reinforcement, we retain only a tiny fraction of what we learn. By providing each employee with a set of follow-up training tools, you’ll give them the support they need to continue reinforcing and retaining their new skills and knowledge.

Everyone learns differently. Some learn better by reading, others by listening, and still others by watching. The biggest and longest-lasting results are when students are exposed to content in a variety of modalities. That’s why the training packages listed below include audios for repeated listening and aural absorption, books and/or workbooks for comprehensive information and chapter study, and a handy desk reference that contains the main points of Conscious Communication® and how to deal with difficult behaviors.

Please call 503-635-4145 with questions or order requests.

Qualify for bulk orders by purchasing 5 or more per package.




Professional Development Package  

"Dealing with People" and "Life by Design", (2 books, 2 audio sets), and the Desk Reference


Conscious Communication Package   

"Dealing With People", the book, audio cds, and Desk Reference


Customer Service Package  

Either the "Pleasing Hard to Please Customers" or "Telecare" audios, the "Love Thy Customer", book and the Desk Reference


Life By Design Package  

"Life by Design", the book, the audio sets, and the workbook


Dealing With People Mini Package   

"Dealing With People", the book and Desk Reference



"Dealing With People You Can't Stand, How to Bring Out the Best in People at Their Worst", the book.

Bulk Price & Info

The "Dealing with People" Handbook.  

Bulk Price & Info

The "Dealing With People" Desk Reference

Bulk Price & Info

"Love Thy Customer" book 

Bulk Price & Info

"Life by Design, How to Bring Out the Best in Yourself", the book. 

Bulk Price & Info