8 Essential Ground Rules to Keep Conference Calls on Track

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Here is an article I wrote for Businessingmag.com

Business meetings are often derailed by poor preparation, bad behavior or dismal time management. Add in the unique pitfalls associated with today’s virtual meetings, and the hazards are compounded. Meeting via conference call is even more likely to run aground with the possibilities of inattention, talking over one another and an inability to read body language.

Keeping conference call meeting participants focused and on track takes a special set of ground rules. Incorporate these essential components to ensure more productive conference call meetings.

Read more at here  ...

How to Prevent Difficult People at Meetings, Dr. Rick on FNN the Feline News Network

In this 3 minute 30 second interview Dr. Rick Brinkman, explains how the Meeting Jet process in his book prevents difficult behaviors like, whining, negativity, know-it-alls, passive people and more from even occurring in the first place. 

Interviewed by his two cats Neelix and Leela.

Dealing with Meetings You Can't Stand, Meet Less and Do More published by McGraw-Hill 2017

Blog Critics Review of Dealing with Meetings You Can't Stand

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Book Review: 'Dealing with Meetings You Can't Stand: Meet Less and Do More,' By Dr. Rick Brinkman

By Patricia Gale, BLOGCRITICS.ORG Published 10:00 pm, Sunday, September 10, 2017

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We've all suffered through the tedious, hour-wasting, headache-inducing trap of being stuck in a meeting we can't stand. Claustrophobia of the worst kind sets in, and instead of being productive, we feel practically comatose. Every wonder why? The reasons are laid out in this engaging and smart new book by Dr. Rick Brinkman, Dealing with Meetings You Can't Stand: Meet Less and Do More (McGraw Hill, 2017).

Brinkman is a master at helping people tackle the worst sides of working - before Meetings, he authored Dealing with People You Can't Stand, which is a global bestseller, translated into 25 languages. That's no surprise, given the title: Brinkman is a no-nonsense communicator who approaches the most common ailments of the workplace with equal parts empathy and humor - in Meetings he quotes noted cartoonist Dave Barry in the beginning. As with People, this book on meetings is fascinating, entertaining, and yet makes perfect sense, offering tangible strategies for effectively changing the game.

Brinkman has divided up the four main trouble spots that can turn a well-intentioned roundtable into a train wreck: preparation, people, process, and time. Of preparation, for instance, when a meeting is called without a clear agenda or purpose - or starts with "any other business?" - or has either not enough people or too many people present, it's a recipe for disaster.

Of people, the problems are as varied as difficult personalities: people who talk over each other, people who refuse to talk in the meeting but have plenty to say afterwards, people who are unprepared, who waffle, who snicker under their breaths, who know everything. Process and time are equally illuminated: readers will no doubt have a number of laughs as well as ah-hah moments.

What the good Dr. Brinkman does that sets this book apart from the dozens of "how-to" business books out there is provide a tangible fix. His very apt, clever, workable analogy works from start to finish to helps us reframe every aspect of a meeting - and land safely and on time. Think of a meeting like a long-distance jet flight, he suggests, including having a clear flight plan, a designated Air Traffic Controller, and a place to park tangential discussions - on the tarmac, of course. The goal: an efficient, quick, enthusiastic plane ride with little turbulence that arrives exactly as planned. I'll be it works.

Another plus to this very savvy handbook are the "Great Moments in Meetings" tales - light-hearted but revealing true-life accounts of meetings that actually worked. The upshot is that successful meetings are anything but free-for-alls: a group of engineers diligently place their cell phones in a basket as they arrive; an executive locks the door when the meeting starts so latecomers can't come in.

On the other hand, when people drone on in a global conference call, it's noticed. When someone acts disruptive, that's noticed too. The point is that we all know when a meeting isn't working. Now we also know why - and how to fix it.

Brinkman brings so much to the table with this book that it feels like an incredibly consolidated encyclopedia of how to plan a meeting, have a meeting, and follow up after a meeting. It's also a book on why you really don't need to necessarily have a meeting in the first place.

It's clearly, breezily, insightfully written, tightly organized, and charmingly illustrated. And it's sure to be an asset to anyone who has to deal with meetings. Read it and follow it, and it's likely your people will thank you - and then ask you to borrow the book. I recommend telling them to buy it themselves.

For more on Dr. Rick Brinkman and Dealing with Meetings You Can't Stand, visit rickbrinkman.com.

View the original article on blogcritics.org

Young Upstarts Love Dr. Rick's 5 Secrets to Great Meetings

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YoungUpstarts, a site of entrepreneurs and small business with over 200,000 monthly visitors.

Dr. Rick has five tactics for making sure a meeting is a productive, efficient, energy-building session. These are proven strategies that have helped keep meetings on track for my clients, including NASA, Boeing, and many Fortune 500 companies.

Here’s how to transform a meeting from a waste of time to a triumph in 5 simple steps:

1. Identify the purpose of the meeting.

The one legitimate reason for a meeting is so people can interact on a particular subject. If you’re holding the meeting just to present information, reconsider. According to the Cambridge Psychological Society, people remember only 9 percent of what was said — and recall half of it inaccurately —24 hours after a meeting. Also consider if the meeting is necessary or will cost too much: What is its time/benefit ratio? There’s the direct cost of what people are paid, and the costs of tasks not tackled because people are in a meeting.

Read more ...

BOOK REVIEW: A savvy guidebook about the problems with meetings — and how to fix them

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How many of us have had the unpleasant experience of being forced to sit through a meeting that feels like a complete waste of time? Or been in the position of having to run that meeting, and helplessly lost control of a discussion or agenda? Or wondered if you walked into the room conference room when a “participation mandatory” invitation brought you to a wooden, one-way presentation? These situations happen all too frequently: meetings are perhaps the worst part of working in certain places. But this terrific book, Dealing with Meetings You Can’t Stand: Meet Less and Do More (McGraw Hill, 2017), can help. I’d love to see it on everyone’s bookcase, to be honest.

Dealing with Meetings is by Dr. Rick Brinkman, an expert on workplace communication and difficult personalities. Like his previous book — Dealing with People You Can’t Stand — it’s humorous and practical, light in tone and filled with tips. People is an international top seller and has been translated in 25 languages. By the looks of it, Meetings has the goods to follow in its footsteps — including a hilariously apt quote by Dave Barry at the beginning: “If you had to identify, in one word, the reason why the human race has not achieved, and never will achieve, its full potential, that word would be ‘meetings.'” By setting the reader up with a chuckle and not a groan, the author makes us feel instantly more optimistic about improving dysfunctional conference calls, near-silent roundtable discussions, metronomic powerpoints and the like. It’s not an accident: Brinkman is an expert at the psychology behind how we behave why we do.

 

All problems with meetings fall into four categories, he asserts...  READ MORE RECOMMENDED

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5 Ways to Make Meetings Productive, Efficient and a Win for Everybody

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ARTICLE FROM CEOWORLD.COM
by Dr. Rick Brinkman

C-suite executives spend 40% of their workweek in meetings, according to The Wall Street JournalHarvard Business Review found that 15 percent of an organization’s total collective time is spent in meetings. Just how much of that time is effective depends largely on how the meeting is run — but top managers and CEOs don’t get there by wasting their company’s time. They use strategies that maximize productivity, minimize frustration, and end with people motivated and happy. And that approach can increase people’s productive work time by a full 20 percent.

If you want to turn a meeting from a potential obstacle to a catalyst, here’s a useful approach: think of the meeting as an airline flight. Imagine the people at meetings as passengers on a plane, trapped together in a confined space for a period of time. Consider what could happen to mar the outcome: take-off is delayed, the flight path strays off course, the airplane hits turbulence delay. The result could be a bumpy ride that lands too late for passengers to make their connecting flights — or next meetings.

As a leader, here are five effective strategies for taking the meeting from beginning to end — and coming to a safe and productive landing. I call it the Meeting Jet Process:  
READ MORE HERE at CEOWORLD.COM

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FREE McGRAW HILL WEBINAR ON DEALING WITH MEETINGS

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Join the McGraw-Hill Business Webinar Series!

Get expert advice from Dr. Rick Brinkman, author of Dealing with Meetings You Can't Stand!

Register for the Dealing with Meetings You Can't Stand webinar

The webinar will be on October 4th, 2017 at 3 pm EST.

The word “meeting” often elicits audible groans. A recent Harris Poll found that our Number One obstacle to getting work done is having to go to meetings. Dr. Rick Brinkman, McGraw-Hill author, speaker, and communication expert has found the cure! His powerful strategies are proven to transform the conference room into a hub of energy and action.

Dr. Rick is known for his “Educating through Entertainment” style, so buckle up for an engaging webinar where you will learn:

  • Why we should approach a meeting like an airplane flight.
  • How to question a meeting’s existence and eliminate the unnecessary.
  • How to balance participation so assertive people don’t dominate and passive people contribute.
  • How to handle sniping, whining, negativity, know-it-alls and people who never say anything.
  • How to move a group to Holographic Thinking and eliminate conflict.
  • How to craft the ideal agenda, stick to it, and start and end on time every time.
  • How to create masterful virtual meetings.

About the Book: The proven process for making the most of every business meeting―from the coauthor of the international bestseller Dealing with People You Can’t Stand

Register Now

WEB CAMS ON FOR ACCOUNTABILITY & CONNECTION

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I just got an email from Goto Meeting stating it just gave users the ability to have 25 webcams on during a meeting. 

I can't emphasize enough what requiring WEBCAMS ON accomplishes. 

 #1 Accountability to stay focused. No multi-tasking! Yes, you heard me. 

Consider this, if I participant thinks the meeting or topic isn't significant enough that they must multi-task, then the organizer must ask 3 questions:

  • What is the purpose of this meeting? Is its purpose worth stopping people from doing all the other important things they must do?
  • Is this agenda item relevant to all participants? Every agenda item must matter to EVERY PERSON. If not, then organize the agenda so you can free people into the wild when the agenda switches to items that don't include them.
  • Has the purpose of this agenda item been clearly articulated? Each agenda item should have a statement of purpose in two sentences or less that let's each person know why it's important they are there. In addition there should be a statement of "Focus" that let's each person know how they should orient themselves and what is needed from them in relation to the agenda item.

BUT WAIT, THERE'S MORE... #2

"Webcams on" creates a FEELING OF CONNECTION, being a team. 

55% of the meaning in a communication is based on what we see
38% on how it sounds
07% on what is said.

Seeing people paying attention to what you say, nodding in agreement or even rolling their eyes communicates so much more. 

As GoTo Meeting said in their blog:

"Turning on webcams creates that human connection to help with everything from getting to know your team to more efficient sales conversions. 

25 video feeds allow users to feel like their meetings are more like a conference room where you can see all participants. Team leads with remote workers are able to view their entire teams at once, multiple remote locations meeting in conference rooms can be more interactive, even board meetings can be handled with a GoToMeeting vs in a conference room."

To be clear, this is not an ad for GoTo Meeting. Whatever system you use, I urge you to try WEBCAMS ON REQUIRED.

All my best wishes for AWESOME Meetings. ;-)

Dr. Rick

More in the GoTo Meeting blog here...

 

India Loves Dealing with Meetings!

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Mint is a highly reputed  business daily in India and international online. It's target audience are primarily  business executives and policy makers.

Every meeting can have a variety of problems, including preparation time, the length of the meeting, and how people interact at the meeting. In his new book, Dealing With Meetings You Can’t Stand: Meet Less And Do More, Rick Brinkman explains how to make meetings effective—be they in person or virtual. He lists various ways to recognize problems and how to follow up. We take a look at some key takeaways from the book.

 http://www.livemint.com/Leisure/RzRX0dsnLZJLHchq1PLZTJ/Make-meetings-work.html

BlogCritics.org Book Review "...clearly, breezily, insightfully written, tightly organized and charmingly illustrated

"It's clearly, breezily, insightfully written, tightly organized, and charmingly illustrated. And it's sure to be an asset to anyone who has to deal with meetings.

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What the good Dr. Brinkman does that sets this book apart from the dozens of "how-to" business books out there is provide a tangible fix. His very apt, clever, workable analogy works from start to finish to helps us reframe every aspect of a meeting - and land safely and on time. Think of a meeting like a long-distance jet flight, he suggests, including having a clear flight plan, a designated Air Traffic Controller, and a place to park tangential discussions - on the tarmac, of course. The goal: an efficient, quick, enthusiastic plane ride with little turbulence that arrives exactly as planned. I'll be it works."

Read the whole review, highly recommended

Huffington Post Interviews Dr. Rick on Meetings

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If I had a nickel for every pointless meeting that I attended, I’ve have quite a few nickels. In the corporate world, Americans waste untold amounts of time listening to people blather on about irrelevant things. 

I was curious about solutions to this common problem. To this end, I sat down with Dr. Rick Brinkman, author of Dealing With Meetings You Can’t Stand: Meet Less and Do More. The following is an excerpt from our conversation.

PS: What motivation for writing this book? 

RB: My parents met in the ghetto in the beginning of the war. My father is German and mother is Polish. They married and were sent to Auschwitz and survived through the grace of multiple miracles — including finding each other again after the war. 

I have always felt, even as a child, that I was on a mission to turn conflict into cooperation. I’ve been doing my part by teaching communication, performing 4,000 programs in 17 countries over the last 30 years and writing 5 books. 

In my experience, everyone at a meeting has something of value to contribute. The integration of people’s different points of view on any subject creates what I call Holographic Thinking™— which quickly produces higher-quality ideas and solutions, so you can meet less and do more.

Read much more in the Huffington Post interview with Dr. Rick on Dealing with Meetings