Viewing entries in
Dealing with People Yo...

How to Prevent Email Misunderstandings

In my latest blog post for the McGraw-Hill Business Blog I share the 5 Rules of the Conscious Communicator to prevent email misunderstandings and conflict. You can access the post here.

For even more enjoy this video. When it comes to email will you believe with the Devil or the Angel?

Why are there so many email misunderstandings and miscommunications? Who has the time! Dr. Rick reveals how to avoid the traps and pitfalls of email communication and make it work effectively. Teaming up with AthenaOnline, an online training resource to Fortune 500 companies, this video was their #1 most viewed in 2011. In honor of that AthenaOnline presented to Dr. Brinkman an authentic toy Star Trek phaser for which he is externally grateful.

Why Do People Act the Way They Do: The Three Major Influences that Affect People's Behavior including a Company's Culture

Why-Do-People-Act-the-Way-They-Do-the-Three-Major-Influences-that-Affect-People’s-Behavior-770x500.jpg

In another blog post we explored the Lens of Understanding which gives you insight as to why people act the way they do, including Whining, Negativity, Tank attacks, Grenade tantrums, Snipers, Know-it-Alls, Think-They-Know-it-Alls and passive behaviors like Yes people, Maybe people and Nothing people. 

The more you understand what motivates people, the greater the positive influence you can have over them... READ THE FULL ARTICLE at the McGraw-Hill Business Blog

Dealing with Guilt Trips

Join me on the McGraw-Hill blog for a post where you will learn how to deal with Guilt Trips by either: Flipping it, Snipping it, or Nipping it.

https://mcgrawhillprofessionalbusinessblog.com/2020/01/22/when-it-comes-to-guilt-you-always-have-a-choice-you-can-flip-it-snip-it-or-nip-it/

Why Do People Act the Way They Do? The Lens of Understanding

In this entertaining live presentation for the Scrum Gathering, (1250 people from 32 countries), experience Dr. Rick’s presentation which is relatable to all human cultures. Everyone has difficult people in their life but there is something you can do about. Understanding why people act the way they do is the first step to Conflict Resolution!

Download the Lens of Understanding PDF

In this first video I describe why it’s critical you separate “Personality” from “Behavior” and why the Len is not “personality typing.”

In this second video we examine the Cooperation Zone which is positive and the Caution Zone which can also be positive or a sign of troubling coming

Here in part 3 we go into the Red Zone with Top Ten Unwanted List of difficult behaviors.

Five Ways to Make Meetings Productive, Efficient and a Win for Everyone

Screen Shot 2019-06-10 at 7.40.55 PM.png

Dr. Rick Brinkman reveals helpful tips to maximize time and work productivity. 

C-suite executives spend 40% of their workweek in meetings, according to The Wall Street JournalHarvard Business Review found that 15 percent of an organization’s total collective time is spent in meetings. Just how much of that time is effective depends largely on how the meeting is run — but top managers and CEOs don’t get there by wasting their company’s time. They use strategies that maximize productivity, minimize frustration, and end with people motivated and happy. And that approach can increase people’s productive work time by a full 20 percent.

Continue reading here on the McGraw-Hill Blog

US Daily Review Loves "Dealing with Meetings"

Screen Shot 2017-12-12 at 3.26.38 PM.png

Quotes from the article: "it lays out a proven approach in a highly entertaining style."

"His new book is filled with clever illustrations and charts, witty phrases, first-person tales, and it’s both a great read and an effective method. First of all, the next time you plan a meeting, don’t even think of it as a meeting. Instead, think of a meeting as a plane flight — and that you’re responsible for everyone having a safe, pleasant, on-time journey."

"But if you’re not the one in charge, don’t despair. Brinkman provides a script for making tactful yet convincing suggestions for trying a better method. In this book, he’s thought of everything."

"As guidebooks go, this is a good one to set prominently in your office and refer to frequently. It’s meant to provide you with better techniques that you can improve on with time."

" and it is a fun read, and very refreshingly so —  "

 

Dealing with People You Can't Stand #2 iBooks Bestseller

DPCS-v3-Cover-front.jpg

Publisher's weekly has just released the stats for November 26, 2017 and my book, "Dealing with People You Can't Stand, How to Bring Out the Best in People at Their Worst" (Brinkman & Kirschner) is #2 on the business book bestseller list. 

iBooks US Bestseller List - 11/26/17 - Business & Personal Finance
1. Tribe of Mentors by Timothy Ferriss - 9781328994974 - (Houghton Mifflin Harcourt)
2. Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst by Dr. Rick Brinkman & Dr. Rick Kirschner - 9780071785730 - (McGraw-Hill Education)
3. Rich Dad Poor Dad by Robert T. Kiyosaki - 9781612680187 - (Plata Publishing, LLC.)

see more here

It also has been translated into 25 languages. The bad news is I guess many people in the world can't stand each other. The good news, it's great for business! ;-)

DPCS Book Banner2.jpg