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Dealing with Difficult People

One of the best selling training tapes of all time, Drs. Brinkman & Kirschner bring their 'Saturday Night Live' style to training by playing characters and performing skits to teach you communication skills.

This program makes people aware of the 10 types of difficult behaviors like, sniping, whining, negativity, attacks, tantrums and teaches strategies as to what to do about them.

But what makes it unique is the style in which it is done. People love to watch it.