Dr. Rick Brinkman explains why people act the way they do and what you can do about it, to employees of ITV London, UK at their December Lunch & Learn.
Viewing entries tagged
Know-it-alls
I am proud to announce that our book Dealing with People You Can't Stand, How to Bring Out the Best in People at Their Worst (Brinkman & Kirschner, McGraw-Hill 2004, 2003, 2012) is now in it's 25th language. The companion book which we affectionately call "the Cliff Notes" version: 24 Lessons for Managers: Dealing with Difficult People has also come out in Polish.
Listen to this 20 minute podcast where we specifically touch on Know-it-All behavior and how to open people's mind to the ideas of others. http://www.blogtalkradio.com/legalmanagementtalk/2014/08/12/how-to-deal-with-high-maintenance-co-workers-in-your-law-firm
Announcing the Online Class: Conscious Communication University Learn how to become a masterful communicator and handle difficult behaviors like, whining, negativity, attacks, tantrums, withdrawal and more.