Dr. Rick Brinkman explains why people act the way they do and what you can do about it, to employees of ITV London, UK at their December Lunch & Learn.
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Attitude
I am proud to announce that our book Dealing with People You Can't Stand, How to Bring Out the Best in People at Their Worst (Brinkman & Kirschner, McGraw-Hill 2004, 2003, 2012) is now in it's 25th language. The companion book which we affectionately call "the Cliff Notes" version: 24 Lessons for Managers: Dealing with Difficult People has also come out in Polish.
Having a sense of purpose may add years to your life, regardless of what the purpose is, research suggests.
Not only does it contribute to healthy aging, but it may also stave off early death, according to a study of 7,000 Americans.
When ever I am faced with adversity or doubt, this is the sign I look at in my office, (and then I "Spring into Action").
Download the PDF to print here:
http://rickbrinkman.com/filechute/ftp/NASA-Failure-is-not-an%20option.pdf
When my mother, Auschwitz survivor was up against adversity she would say, "It's time to spring into action!"
That philosophy led to her and her sisters to escape a death march in January of 1945 and served her the rest of her life.
I was recently interviewed by Her Campus for tips to deal with "senior freakout." Meaning ;-) college life is over and you have to join the real world. ;-)
The process I suggest is valid for anyone dealing with anything. It's about how to control your reactions and put yourself in the state of being you need to be successful with whatever you are dealing with.
You can access the article here.