TRAINING / CONSCIOUS COMMUNICATION®
Why Conscious Communication?
The cost of unconscious communication often goes un-calculated. For example, consider email misunderstandings: how much time is lost being concerned about them, trying to work them out, and clarifying what everyone really meant? At work or at home, each interaction sets up the next.
The Lens of Understanding is from the book, Dealing with People You Can’t Stand, Brinkman & Kirschner, McGraw Hill.
Conscious Communication gets results by teaching people how to separate 'personality' from 'behavior'. Think of behavior as the way people are acting in the moment and personality as just a generalization we make based on the behavior we observe. We may know someone who is very pushy at work, but don't realize what a pushover he becomes in a different context or a different relationship. If a person believes in 'personality' then she assumes that is the way this person is and there is no changing him. When we realize that personality is just a generalization, and people are simply engaging in different behaviors based on their needs in the moment, stress level, and reactions to us, then we open up the possibility of changing their behavior.
Think of communication like a phone number - you need all the digits and you need them in the right order to get through. There are strategies (phone numbers) that will work in communication. Conscious Communication® shows you how to master those strategies and turn conflict into cooperation.
What benefits can individuals expect from Conscious Communication?
- You'll communicate in a manner that prevents problem behaviors from occurring.
- You'll have the tools to move people out of problem behaviors if they exhibit them.
- You'll positively influence the behavior of the people you interact with on a daily basis.
- You'll set an example for good communication.
What benefits can businesses expect from Conscious Communication?
- Increased motivation and morale
- Increased trust and respect
- Increased retention
- Increased productivity
To check Dr. Brinkman’s schedule/availability and to discuss fees, please contact:
Rick Brinkman Productions, Inc.